Confianza y transparencia

Privacy Policy

At TiendaVirtual we respect your privacy and are committed to protecting the personal information you provide us. Below we clearly explain what data we collect and how we use it.

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1. Information we collect

  • Information you provide: name, email, shipping address and data necessary to process orders.
  • Automatic information: site usage data, cookies and server logs (IP, browser, pages viewed).
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2. How we use your information

  • Process and manage orders, shipments and returns.
  • Communicate updates, billing and support when appropriate.
  • Improve our services, perform analytics and prevent fraud.
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3. Cookies and similar technologies

We use cookies to maintain the session, improve the experience and analyze site usage. You can configure your browser to delete or block cookies, although some features may stop working properly.

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4. Sharing and disclosing information

We do not sell your personal information. We may share data with service providers who perform functions on our behalf (for example, payment processors, shipping). These providers are required to protect your information.

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5. Security

We implement reasonable measures to protect your information against unauthorized access, loss or disclosure. However, no Internet transmission is completely secure.

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6. Your rights

You can request access, correction or deletion of your data. To do so, contact us using the information available on the site.

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7. Changes to this policy

We may update this policy occasionally; we will post the date of the last modification on this page.